Terms and Conditions
Company Information / Seller
Seller: Nikolass Kalniņš
Self-employed person code: 15110121586
Online store: https://nnparts.lv hereinafter referred to as the “Store”
Contact information: info@nnparts.lv
In these Terms, “we”, “us”, “our”, and “NNParts.lv” refer to the Seller, while “you”, “buyer”, and “customer” refer to the person using the Store or placing an order.
1. General Provisions
- 1.1. These terms and conditions hereinafter referred to as the “Terms” set out the procedure for using the NNParts.lv website and regulate the conditions for purchasing goods and using services.
- 1.2. By using the Store or placing an order, you confirm that you have read and agree to these Terms. If you do not agree, please do not use the Store.
- 1.3. These Terms become binding from the moment the buyer confirms an order.
- 1.4. NNParts.lv reserves the right to amend or supplement these Terms at any time. The new version enters into force when published in the Store.
- 1.5. Purchases may be made by legally capable adult individuals, as well as by legal entities.
2. Personal Data Protection
- 2.1. Your personal data is processed only to the extent necessary for order fulfilment, customer service, and compliance with legal obligations.
- 2.2. More detailed information about personal data processing is available in the Privacy Policy published on our website, NNParts.lv.
3. Goods, Services, and Prices
- 3.1. We strive to ensure that all information about goods and services in the Store is accurate and up to date.
- 3.2. Product images are for illustrative purposes only. The actual appearance of products may differ.
- 3.3. All prices are shown in euros (EUR). Where applicable, VAT is included in the price or shown separately.
- 3.4. NNParts.lv reserves the right to change prices or correct errors without prior notice.
- 3.5. Delivery costs are calculated separately and depend on the selected delivery method.
4. Placing and Processing Orders
- 4.1. Orders may be placed only online through the NNParts.lv ordering system.
- 4.2. To place an order, you must:
- Add the selected products to the cart;
- Fill in your contact information;
- Select the delivery and payment method.
- 4.3. Before confirming the order, you will have the opportunity to check and correct the information entered.
- 4.4. An order is considered accepted only after the buyer receives a confirmation email.
- 4.5. NNParts.lv reserves the right to refuse order confirmation if:
- Payment has not been received;
- A technical error or information inaccuracy has occurred;
- The product is not available in stock;
- Delivery is not possible to the specified address;
- The buyer has violated these Terms or applicable laws and regulations.
- 4.6. If payment has been made but the order is not confirmed, the money will be refunded within 30 calendar days. Compensation or additional costs will not be reimbursed.
5. Delivery
- 5.1. Delivery is made to the address specified by the buyer in Latvia or outside Latvia, depending on the selected delivery method.
- 5.2. The delivery time and costs are indicated at the time of order confirmation.
- 5.3. Upon receiving the product, the buyer is obliged to check its condition and sign the delivery documents.
- 5.4. If damage is discovered during delivery, the buyer must immediately inform the courier and contact NNParts.lv.
6. Returns and Warranty
- 6.1. The buyer has the right to withdraw from the distance contract and return the product within 14 calendar days without giving a reason, provided that the product has not been used and remains in its original packaging.
- 6.2. The money will be refunded within 14 days from the moment the product has been received back and inspected.
- 6.3. Return costs are covered by the buyer, except in cases where the product is damaged or delivered incorrectly.
- 6.4. A return request may be submitted by writing to info@nnparts.lv.
- 6.5. The warranty applies in accordance with the manufacturer’s terms and the applicable consumer protection laws.
7. Liability
- 7.1. The buyer is responsible for the accuracy and correctness of the information provided.
- 7.2. NNParts.lv is not liable for losses caused by incorrect use of the product, improper installation, or the buyer’s errors.
- 7.3. NNParts.lv reserves the right to restrict or terminate access to the Store for users who violate these Terms or applicable laws and regulations.
- 7.4. NNParts.lv is not liable for external technical disruptions or actions of third parties that affect the operation of the Store.
8. Dispute Resolution and Applicable Law
- 8.1. All disputes or disagreements shall be resolved through negotiation.
- 8.2. If no agreement can be reached, disputes shall be resolved in accordance with the laws and regulations of the Republic of Latvia.
- 8.3. Consumers may submit complaints to the Consumer Rights Protection Centre of Latvia (PTAC) or use the EU Online Dispute Resolution platform (ODR): https://ec.europa.eu/odr